Change management & transformation
Develop a structured change strategy, assess impacts and readiness, align sponsors, and connect communications and training to the deployment plan.
CHANGE EXPERT & CONSULTING PARTNER
Consulina Inc.
Consulina Inc. is Lina Soufi’s independent consulting practice. Explore her experience across industries, consulting services, and approach to complex projects.
Open the standalone Consulina websiteMEET LINA
Lina Soufi.
Your consulting partner.
Lina has worked as an independent change management consultant through Consulina Inc. since 2017. Her experience spans enterprise technology, organizational restructuring, governance, customer service, and operational improvement.
She brings 15+ years in organizational change, 12+ years in digital transformation and ERP implementations, and 10+ years in project management. Her earlier roles at Abilis Solutions, McKesson Canada, and Bombardier Aerospace add experience in software, distribution, and aerospace.
PROSCI certified, with a Bachelor of Applied Human Sciences in Human Relations from Concordia University.
Fluent in French, English & Arabic. Working knowledge of Spanish.
HOW CONSULINA CAN SUPPORT YOU
Support across
the life of your project.
Project delivery & governance
Bring structure to scope, timelines, risks, and responsibilities. Coordinate leaders, project teams, and subject-matter experts around the decisions and work required for delivery.
Process improvement & operations
Map current and future processes, facilitate working sessions, and prepare teams for operational changes—from customer service workflows to distribution automation.
Communication, training & adoption
Translate complex projects into clear messages, practical learning, and useful tools. Adapt support to different audiences and prepare the transition into everyday operations.
EXPERIENCE ACROSS INDUSTRIES
Across industries.
Close to the work.
Selected engagements from Lina Soufi’s consulting experience and earlier professional roles. Each brings a different combination of technology, processes, people, and project delivery.
Mining & resources
Agnico Eagle · Rio Tinto
Enterprise platforms and global alignment
ServiceNow projects and operations change leadership at Agnico Eagle, including an AI analysis. Rio Tinto assignments spanned enterprise systems, Microsoft 365, and IT, HR, and PMO projects requiring international alignment.
Rio Tinto deployment contexts included up to 40,000 employees globally.
Rail & transportation
CN
Technology, safety, and operational change
Experience across ServiceNow, Webex, business intelligence, IT security transformations, and data integration projects, alongside safety, sustainability, environmental, and HSE improvement initiatives.
Connecting technical changes with culture, communication, and adoption.
Food manufacturing
Krispy Kernels
Change leadership for Dynamics 365
Change lead for a Microsoft Dynamics 365 implementation, applying organizational change experience to the introduction of a new enterprise platform.
ERP implementation · Organizational change
Healthcare distribution & logistics
McKesson Canada
Automation and new operating processes
Change strategies, communication, and training for distribution automation, including robotic palletizing, automated picking and recalls, cycle counting, and changes to order cut-off times. Additional work included SharePoint guidance and telepresence adoption.
National initiatives involving internal and external stakeholders.
Aerospace
Bombardier Aerospace
Preparing processes for aircraft entry into service
CSeries customer service and support process development, AS-IS and TO-BE alignment, call centre and CRM processes, and the Achieving Excellence System. Project experience also included the CSeries paint finishing sub-project.
Achieving Excellence engagement covered 17 subcells and 150 employees.
Software & justice systems
Abilis Solutions
System adoption and organizational restructuring
Change strategies, communications, and impact analysis supporting international clients implementing the CORIS Offender Management System. Internal work supported a move to a product and matrix organization during employee growth of more than 50%.
International system implementations · Facilitation · Organizational design transition
CONSULINA INC.
Let’s discuss your project.
Share your industry, your initiative, and where support would help.